Software Implementation & Testing Intern

Software Implementation & Testing Intern

• Create and configure applications and workflows in Kintavo based on business and customer requirements.
• Understand business requirements and translate them into appropriate system configurations and workflows.
• Support the implementation of applications and workflows, ensuring configurations are aligned with requirements.
• Perform functional testing of configured applications and workflows to ensure they work as expected.
• Identify, document, and clearly communicate bugs, defects, and implementation issues to the relevant teams.
• Support implementation activities, configuration updates, customer requests, and follow-ups.
• Work with customers and internal teams to understand requirements, resolve issues, and ensure successful implementation.
• Maintain clear and accurate documentation of requirements, configurations, test cases, defects, and implementation changes.
• Collaborate closely with BA, QA, Customer Success, Product, and Development teams throughout the implementation lifecycle.
• Participate in requirement discussions, testing, issue resolution, and post-implementation support.

What We’re Looking For

• A fresher with a BA + QA + Implementation mindset.
• Basic understanding of Business Analysis, including requirement gathering, requirement understanding, and requirement documentation.
• Basic understanding of Software Testing/QA, including test scenarios, test cases, functional testing, and defect reporting.
• Interest in software implementation and application configuration.
• Good logical thinking and problem-solving abilities.
• Strong attention to detail and ability to identify gaps between requirements and system behavior.
• Good communication skills with the ability to interact with customers and internal teams.
• Ability to understand business requirements and translate them into system configurations.
• Basic knowledge of software development/testing processes is an advantage.
• Curious, proactive, and comfortable learning new tools and technologies quickly.
• Ability to work collaboratively across BA, QA, Implementation, Customer Success, Product, and Development teams.
• Willingness to take ownership of assigned implementation and configuration tasks.